Guides · The five-step path

Guides: five steps to get connected

Five steps from creating an account to your first connection. Each step says where to click, what you should see, and what comes next. If your interface differs, look for the keywords rather than matching every word.

  • No email address needed
  • Unlimited devices
  • 7-day refund, no reason needed
  • Alipay / WeChat Pay / USDT

Client interfaces vary by system and version, so menu names and button positions may not match this page exactly. Look for the words Subscription, Configuration, and Routes — they usually map across. If you still can't find something, search the Help Center by platform and symptom.

Step 1

Create an account

There are two ways to reach the sign-up form: the Log In button at the right end of the top navigation, or any primary button on this page. Both open the authentication view in the dashboard — switch to registration there. All you need is a username and a password. No email address, no confirmation email to wait for; the account works as soon as you submit.

Use 4–20 letters and digits for the username, avoiding spaces and special characters, since it identifies you in orders, tickets, and subscription records. For the password, use 12 characters or more, generated and stored in a password manager: you will log in again to copy the subscription link, check orders, and open tickets, and trying to recall a password on the spot is far more painful than saving one.

After submitting, you land in the dashboard. On the first visit the overview shows an empty state — no active plan, no subscription — which is expected; the next step is choosing a plan. If the page stays on the authentication view, click Log In at the right end of the navigation and sign in with the username and password you just created.

One account works on unlimited devices, so there is no need to register separately for each one. Keep your credentials safe: every device shares the same subscription link, and anyone who has it can use it.

Step 2

Choose a plan and complete payment

Once logged in, open the plans page in the dashboard. Monthly subscriptions come in three tiers: ¥9.9/month for 60GB, ¥18/month for 250GB, ¥28/month for 500GB. Data resets monthly on your activation date rather than the calendar month; if you upgrade mid-cycle, the price difference is prorated over the remaining days, so you don't have to wait for the next period.

How to choose: if you mostly browse, email, and watch the occasional video on a computer and a phone, 60GB is enough; if several devices at home share the connection, or you watch a lot of HD streaming and run AI tools, 250GB is more comfortable; for heavy 4K viewing, frequent downloads, and large-file sync, go straight to 500GB, which also has the lowest price per GB. Unsure? Start on a lower tier and upgrade later — prorating means upgrading costs you nothing extra.

Besides monthly plans, the dashboard offers data packs: ¥158/300GB, ¥358/1000GB, ¥658/3000GB. They are used until they run out and never expire. Data packs suit irregular usage — a business trip, a heavy holiday period, or keeping your monthly data for everyday browsing while large transfers draw on a pack.

Payment methods are Alipay, WeChat Pay, and USDT. Choose one at checkout and follow the prompts; back in the dashboard the order status changes to paid, and the overview immediately shows your current plan, remaining data, and expiry date. No manual activation is needed — the subscription is live as soon as the order is processed.

Every plan covers unlimited devices: one device costs the same as ten. The 7-day refund applies to your first subscription, so there's no need to agonize over the tier — start using it and adjust later if it doesn't fit.

Step 3

Copy the subscription link in your dashboard

The subscription link is the credential your app uses to identify your account and routes. It's a long string that looks like https://example.com/sub?token=YOUR_TOKEN (an example only — copy the real one from the dashboard). Open the overview page in your dashboard, find the subscription section, and click Copy Subscription Link; the whole string goes to your clipboard, so make sure you don't copy only half of it.

Once you have the link, don't close the page just yet. Every app you set up next needs the same string, so copying once and pasting in several places saves effort; if you lose it, go back to the overview and copy it again — copying doesn't change the link.

The subscription link pulls a list of routes, and the app displays the available ones from that list. When routes are added or removed, there's no need to reinstall the app — click Update Subscription inside it and the list refreshes. That's also why the link belongs somewhere secure rather than in a group chat.

The subscription URL is private, equivalent to access to your account. Don't forward it, and don't post it on public forums or in screenshots. If you suspect it has leaked, reset the subscription link in the dashboard: the old one stops working immediately, and you simply import the new one.

Step 4

Import the app

Apps are all available from the download page in your dashboard, with versions for Windows, macOS, iOS, Android, and Linux. Log in, pick your system, and download — no need to hunt for installers on third-party sites. The iOS version installs from the App Store; the other platforms download an installer directly.

The entry points differ slightly across the four platforms, but the flow is the same: install and open the app, find the Subscription or Configuration section, paste the link you copied in the previous step, confirm the import, then update the subscription manually and the route list appears. Each platform is covered below.

Windows

After installing, open the app from the Start menu. The Subscription area on the left or at the top of the main window has an add button — paste the subscription link into the field, confirm, then click Update and the route list appears grouped by region. On the first connection Windows may ask for network permission; allow it. If the app asks to install a virtual network adapter driver, follow the prompt — this is a one-time step.

macOS

Drag the app into Applications and open it for the first time; macOS will ask you to confirm an app downloaded from the internet — allow it and it runs. The subscription import lives in the Subscription panel too: paste the link and update. Once connected, an icon appears in the menu bar, where you can switch routes and check status without opening the main window every time.

Android

After installing and opening the app, the first connection triggers the system VPN permission prompt, which you must allow — otherwise the app can't route your traffic. Then paste the link under Subscription, update, and pick a route to connect. Some phones restrict apps in the background; adding the app to the battery optimization allowlist keeps the connection from being dropped when the screen locks.

iOS

Install from the App Store and open it. On the first connection iOS asks you to add a VPN configuration — confirm and complete the system authentication. Then paste the subscription link in the app, update the route list, select a route, and connect. iOS allows only one active VPN configuration at a time, so if you have used another network app before, disconnect the old configuration in system settings first, then connect this app.

The Linux app imports the same way as the desktop versions: install it, paste the link in the subscription area, update, and choose a route. Desktop and mobile can be online at the same time — devices are unlimited, and you never have to sign out on one device to use another.

The most common cause of a failed import is an incomplete link — a trailing parameter lost in copying, or a space added by the keyboard when pasting. Copy the link again, check both ends after pasting, then click update; in most cases that fixes it outright.

Step 5

Connect and check that it works

Routes tagged IEPL use a dedicated channel, hold up better at peak hours, and suit long sessions; routes marked direct take the shortest path and give lower latency to services in that region; relay routes sit in between and work well as backups. Day to day, pick the route closest to the service you want: US routes for US content, Hong Kong, Singapore, or Tokyo for services in Asia.

Select a route and click Connect; the app shows connection status. When it reads Connected and the traffic counter starts moving, the tunnel is up. Before opening a video site, spend a minute on three checks — it saves a lot of troubleshooting later.

  1. Check the exit IP: open the network check page on this site and it shows your current exit IP and its location. If the location matches the route's country or region, your traffic is going through the route.
  2. Check DNS: the same page shows DNS resolution results. If DNS still points to your local ISP, resolution isn't following the tunnel, and some sites may still fail to load.
  3. Test a specific app: use a site or app that normally won't open as your control — if it loads, the setup is working. A few apps have their own network settings and need to be confirmed individually.

If any of the three checks doesn't match expectations, work through this order: switch to another route in the app and retry, quit and reopen the app, then check whether system proxy or VPN permissions are held by another program. If it still won't connect, note the route name and error text shown in the app, search the Help Center by symptom, or open a ticket in the dashboard.

Wrapping up

Three places to look when you're stuck

If you've done all five steps and still can't connect, don't reinstall yet. Almost every problem sits in one of three places: an incomplete subscription link, the app missing system network permission, or the current route being unreachable from your network. Check in that order and you can usually locate it within ten minutes.

No email arrived after registering — is that normal?

Yes. Registration only asks for a username and password, with no email verification, so you can log in and choose a plan right after submitting.

Do I need to buy another plan for a new device?

No. Every plan covers unlimited devices: log in with the same account on the new device and import the same subscription link. You don't have to sign out on one device to use another.

Why did the route list change after updating the subscription?

The subscription pulls the list of routes currently available, and routes are adjusted as network conditions change. When the list changes, just pick another route from it; for long sessions, prefer routes tagged IEPL.

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